Wastring

+18195378989
contact@wastring.vision

Privacy Policy

Your privacy matters to us. Here's how we protect your personal information.

This Privacy Policy is effective as of January 15, 2025

Introduction

At Wastring, we believe in being transparent about how we collect, use, and share your personal information. This policy explains our practices when you visit our website, use our augmented reality and AI services, or interact with us in any way. We're committed to protecting your privacy while delivering innovative technology solutions.

This policy applies to all services offered by Wastring through wastring.vision and covers our data practices in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we gather and why:

Contact Information

Name, email address, phone number, and company details when you reach out to us or sign up for our services.

Technical Data

Device information, browser type, IP address, and usage patterns to improve our AR and AI applications.

Project Information

Details about your AR/AI projects, requirements, and preferences to deliver customized solutions.

Communication Records

Records of our conversations, support requests, and feedback to maintain service quality and continuity.

How We Use Your Information

We use your personal information for specific purposes that benefit both you and our service delivery. Every use of your data has a clear purpose and legal basis under Canadian privacy law.

  • Providing and improving our augmented reality and AI services based on your specific needs
  • Communicating with you about projects, updates, and technical support matters
  • Analyzing usage patterns to enhance our technology platforms and user experience
  • Ensuring security and preventing unauthorized access to our systems
  • Meeting legal obligations and responding to lawful requests from authorities
  • Processing payments and maintaining accurate financial records

We never sell your personal information to third parties or use it for purposes unrelated to our services without your explicit consent.

Information Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. Here are the specific circumstances when sharing occurs:

  • With trusted service providers who help us deliver AR and AI solutions (cloud hosting, analytics tools, payment processors)
  • When required by Canadian law, court orders, or legal processes
  • With your explicit consent for specific business purposes you've approved
  • In the event of a business merger or acquisition, subject to continued privacy protection

All third-party service providers must agree to protect your information according to our standards and Canadian privacy requirements. We carefully vet these partners and maintain ongoing oversight of their practices.

Your Rights and Choices

Under Canadian privacy law, you have several important rights regarding your personal information. We make it easy to exercise these rights:

  • Access your personal information and receive copies of what we have on file
  • Correct inaccurate information or update your details at any time
  • Request deletion of your personal information, subject to legal retention requirements
  • Withdraw consent for specific uses of your information
  • File complaints with the Privacy Commissioner of Canada if you have concerns

To exercise any of these rights, simply contact us using the information provided below. We'll respond within 30 days and work with you to address your request appropriately.

Data Security and Protection

We take data security seriously and implement multiple layers of protection for your information. Our security measures include both technical and organizational safeguards designed to prevent unauthorized access, disclosure, or loss.

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security assessments and vulnerability testing of our systems
  • Access controls limiting who can view your personal information
  • Secure backup and recovery procedures to prevent data loss
  • Employee training on privacy protection and data handling best practices

If a security incident affects your personal information, we'll notify you promptly and take immediate steps to minimize any impact.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods vary depending on the type of information and how you interact with our services.

  • Project-related information: Retained for 7 years after project completion
  • Communication records: Kept for 3 years from last interaction
  • Financial records: Maintained for 7 years as required by Canadian tax law
  • Marketing preferences: Stored until you unsubscribe or request deletion

When information is no longer needed, we securely delete or anonymize it. You can request early deletion of your information, though some data may need to be retained for legal compliance.

International Data Transfers

While we primarily store and process your information within Canada, some of our technology partners may be located in other countries. When international transfers occur, we ensure appropriate safeguards are in place.

Any data transfers outside Canada are governed by standard contractual clauses and adequacy decisions that provide equivalent protection to Canadian privacy standards. We never transfer information to countries without adequate privacy protections.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically. The date at the top of this document indicates when it was last updated. Continued use of our services after changes become effective indicates your acceptance of the updated policy.

Questions About Your Privacy?

Wastring Privacy Officer
1850 1re Ave #2
Québec, QC G1L 3L9, Canada

Phone: +1 819 537 8989
Email: contact@wastring.vision

We're here to help with any privacy questions or concerns you may have.